Frequently Asked Questions

We are a video invitation creation service that helps you create beautiful, personalized video invitations for all your special occasions - weddings, birthdays, anniversaries, baby showers, and more.

Simply choose a template, customize it with your details (names, dates, photos), complete payment, and we'll create your personalized video invitation within 24-48 hours. You'll receive a download link via email.

We offer templates for weddings, birthdays, anniversaries, baby showers, corporate events, festivals (Holi, Diwali), and many more celebrations.

Standard delivery is 24-48 hours after payment and submission of all required details. Express delivery options may be available for select templates.

You'll receive your video in MP4 format (Full HD 1080p), optimized for sharing on WhatsApp, Instagram, Facebook, and other social media platforms.

Once your video is ready, you'll receive an email with a download link. You can also access it from your "My Orders" page after logging in.

Yes! We offer free revisions for text corrections, photo replacements, and minor adjustments. Just submit a revision request through your order page.

We accept all major credit/debit cards (Visa, Mastercard), UPI, net banking, and wallet payments. International customers can pay via Stripe (credit cards).

Absolutely! All payments are processed through Stripe and Razorpay - industry-leading payment gateways with bank-level security and SSL encryption.

Yes, we offer full refunds before work begins and partial refunds during production. Please see our Refund Policy for details.

We accept JPG, JPEG, PNG, and WebP formats. For best results, use high-resolution photos (at least 1080px wide).

Currently, you can choose from our curated music library. We're working on adding custom music upload functionality.

The number of photos depends on the template you choose. Most templates support 5-15 photos. The exact number is shown on each template page.