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help Frequently Asked Questions
Most videos are delivered within 24-48 hours after payment. Complex customizations may take up to 72 hours.
Minor text changes are free within 24 hours of ordering. Major changes may incur additional fees.
Videos are delivered in MP4 format (H.264), optimized for sharing on WhatsApp, Instagram, and other platforms.
We offer full refunds if you cancel before we start working on your video. Once production begins, we offer free revisions instead.
After download, you can share via WhatsApp, email, or any social media. We also provide a shareable link for each order.
Yes! You can upload your own music or choose from our royalty-free music library.